Little Red is back!
I'd like to think my emails to various Customer Service departments really have an impact. Hey, I got a $5 free coupon for any General Mills product because I asked Honey Combs if they'd changed their recipe and if they had....well....it was only 10% as good as it used to be. So I guess companies do take my complaints to heart.
But it's not that I'm a complainer (at least I hope not). I just think companies would appreciate some free (unsolicited) market research! Right? Husband? Casey? (who works in that field).
Well, to get to the point....I'm happy to report that Del Taco has brought BACK the small red/green burrito! If you remember from my stupid posts a while back, I had called their customer service to ask why they took it off the menu (you can only call humans there, no email. It's grand). From a business perspective, I think they were trying to get all their "small" burrito fans to just purchase the $.99 larger version and the company would pocket the extra 20 cents. Well, I guess they sort of got their 20 cents, since my sister and I continued to pay $.99 at the counter, but requested that they make it a small size burrito (they still have the supplies for the small burritos there, since it comes in the kids meal).
Last week, however, my sister and I went to a Del Taco in Orange County. I got ready for my "can you make it small" speech, but the lady simply pushed a button on the register and "$.79" popped up! What?! The burrito was back?! Yep, she said, the company put it back on the menu.
So there you have it folks. If there's something you love, it's worth fighting for. And it's worth voicing your concerns. If only Breyers Ice Cream had listened to me and Casey 2 years ago. Peanut Butter Fudge would still be in freezers across America. I'm not going to think about it.





















































